FAQs
For the first burn, allow the candle to melt evenly across the entire surface. This helps prevent tunneling and ensures an even, longer-lasting burn.
Yes. Always trim the wick to about ¼ inch before each burn. This helps reduce soot, creates a cleaner flame, and improves overall burn performance.
We recommend burning your candle for 2–4 hours at a time. Burning longer than this can cause the wick to mushroom or the jar to overheat.
Tunneling usually occurs when the candle isn’t burned long enough during early uses. Make sure the wax melts fully to the edges during the first few burns to prevent this.
Keep your candle covered when not in use to protect it from dust and debris. Store it in a cool, dry place away from direct sunlight.
Yes. Our candles are hand-poured using natural soy wax and premium fragrance oils. Always burn on a heat-safe surface, keep away from drafts, and never leave a burning candle unattended.
Soy wax frosting is a natural, cosmetic effect that can appear as a white, crystal-like pattern on the surface of the candle. It does not affect the scent, burn quality, or performance and is a sign of natural soy wax.
Yes. All of our candles come with a safety label affixed to the product, outlining proper use and fire safety guidelines. We recommend always following the instructions provided on the candle label when burning.
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Stop burning your candle when about ½ inch of wax remains at the bottom of the jar. This helps prevent overheating and protects the container.
Black soot can occur if the wick is too long or the candle is exposed to drafts. Trimming the wick to ¼ inch and burning in a draft-free area helps minimize soot.
No. Always allow the candle to cool completely before moving it. Moving a lit candle can cause hot wax spills or uneven burning.
Soy wax can naturally release small amounts of fragrance oil in warmer temperatures. This is normal and does not affect the quality or scent of your candle. Simply wipe the surface gently before lighting.
Our candles are made with natural soy wax and premium fragrance oils, but we recommend always burning candles in a well-ventilated area and keeping them out of reach of pets.
Yes! Once the candle is finished and completely cool, you can clean out the remaining wax and wick and reuse the jar for storage, decor, or organization.
Scent strength can vary based on room size, airflow, and burn time. Allowing the wax pool to fully melt helps release fragrance evenly throughout the space.
If the wick shifts slightly, gently straighten it once the wax has cooled and set. Keeping the wick centered helps ensure an even burn.
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